Policies

Cancellation Policy

I understand that plans can change. To respect my time and ensure appointments remain available for all clients, the following cancellation policy applies:

  • 48+ hours' notice: No cancellation fee.

  • Less than 48 hours' notice: A 50% fee of the total service(s) booked will apply.

  • Less than 24 hours' notice: A 100% fee of the total service(s) booked will apply.

  • No-shows: A 100% fee of the total service(s) booked will apply.

Cancellations and appointment changes must be made at least 48 hours before your scheduled appointment time. By booking an appointment, you acknowledge and agree to this cancellation policy.

Thank you for respecting my time and allowing me the opportunity to offer appointments to other clients when cancellations occur.

Your Appointment Arrival

When you arrive, please wait until you receive a text message to come in for your appointment. You can park in the driveway and enter through the side door.

Thank you for your understanding and respect for my time and schedule.

🛍️ How to Order Products

Ordering your favourite skincare and beauty products is easy!

  • Shop online anytime through our website.

  • Free local pick-up available at our Barrie, Ontario (Ardagh Bluffs).

  • You'll receive a notification when your order is ready for pick-up or has shipped.

Thank you for supporting local! 💛

General Policies

Product Returns
Opened products are final sale. If you experience an allergic reaction, we’re happy to offer an exchange or refund.

Children & Appointments
For safety reasons, we kindly ask that you do not bring children or babies to your appointment. We do not perform services on children under 18 without parental consent.

Photos of Results
If you prefer not to have your photo used for social media or marketing, or would like your face partially covered, just let us know during your appointment — we respect your privacy.

We appreciate your understanding and cooperation. As a boutique, home-based studio, each time slot is reserved just for you. Late cancellations or no-shows greatly affect our ability to serve others.